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Who We Serve

Residential

Crystal Air & Water, Inc. services all leading air conditioning and heating brands. We are licensed installers for Trane

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Commercial

For over thirty years, Crystal Air & Water, Inc. has been meeting the commercial HVAC, commercial refrigeration, and industrial ice machine

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Our Services

Air Conditioning

The licensed air conditioning and heating experts and Crystal Air & Water, Inc. can make your home dramatically more comfortable and energy efficient all year round.

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Heating

Piling blankets and comforters on the bed in cold weather? We can help keep you and your loved ones warm, comfortable, and cozy by making your heating system more efficient!

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Indoor Air Quality

We believe in healthy homes and healthy families, so at Crystal Air & Water, Inc., we offer a variety of services that help keep the lives of Gainesville residents in good condition.

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Financing

In need of a new AC unit? Crystal Air & Water, Inc. can help you finance and find rebates and tax credits so that you can meet your needs for a cool, comfortable home.

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What our clients are saying

  • Much thanks to Cory, Lance, Richard, Jack they arrived on time, installed my unit with no delays. They were very efficient helpful and experienced with their job. They cleaned up, programmed my thermostat to what I wanted it set on and checked to make sure all was good. Many thanks for lance selling me my new affordable unit and explaining all the components to me.
    Marilyn B
  • “Hi Janean, Would your please let Kirk know that Lou, Ryan and Jack were very helpful with the installations of my Air Conditioner. They were very professional and efficient. Thanks for all your help was well and to Kirk for getting me such a quick estimate initially.”
    Ethel P.
  • “Thanks to everyone at Crystal Air who helped me get my new air conditioner. This was a challenge for me since I know nothing about AC and Keith was out of town. Special thanks to Christine for her advice and help. Thanks to Kirk, and I will pass this on to Keith! Also Sam and Eric were very nice and did an excellent job, also Lance, Kevin and Dean. Thanks so much.”
    Mary G.
  • “Many Thanks! I appreciate you checking with warranty and waiting for payment. The technician Mr. Williams was very competent and knowledgeable along with being very nice.”
    M. K.
  • “I would like to extend my thanks to the GRU Leep Program and all within that department for making it possible to dramatically improve my quality of life. Your department was sensitive to my lower economic needs and acted in a giving and approachable manner with me. Further, I would also like to extend my thanks to Crystal Water and Air for conducting a thorough and professional response to my needs. I did not desire to start this New Year without realizing the blessing of the last year in being helped with a very necessary asset for survival and thanking GRU Leep. If ever you might need a spokesperson for this program I am at your service. I will send a copy of this correspondence to Crystal Water and Air respectfully”
    John W.
  • “I would like to say ‘thank you’ for the repairs done at my mother’s home in Gainesville, you went above and beyond my expectations, not only fixing what was done incorrectly, but also making it even better than before. I will be glad to recommend your company. Again I would just like to say ‘Thank You.’”
    Myra M.
  • “We would like to tell you that we are very satisfied with the service your company provided us today.   We will be recommending your company to our neighbors and friends. Ronnie Murphy, your serviceman,provided excellent, caring, and thorough service. He was very courteous and explained to us clearly what he was doing. We think he is a real asset to your company.”
    Mr. and Ms. Pasztor
  • “Kevin, you are to be complemented on the efficient caliber and character of the two technicians you have in your employment. Mike and Ronnie installed a new unit thermostat and compressor for me last week. They worked pleasantly with competence, taking precaution to protect my apartment from damage or soil before they began. This consideration was certainly appreciated by me, in addition to their respectful appearance. Mike and Ronnie worked as a knowledgeable team. They are truly an asset to your company. I would not hesitate to recommend them to anyone. Thank you!”
    Helen S.
  • “This service was wonderful– your technicians Mike and Ryan were so kind to my son- they answered all of his questions and made it a joy to have our home improved!! Thanks a million!”
    Beth A.
  • “I would like to take this time to say ‘thank you’ for one of your employees. George McDonell has been taking care of the AC unit in my home for several years now and I want to say how very grateful I am that he is your employee. He is always on time and takes the time to explain answers to the continuous questions I always ask. He has always been professional and courteous. I commend you and your company for long time employees and the way I am respected by them. I look forward to many years with your company, and with employees like George you should consider yourself extremely lucky. Thank you very much!”
    Jill G.
  • “This is Frederick from the GRU/LEEP program, and I would like to say a few positive things about this past Friday’s installation. First of all, the two gentleman that installed the unit were very professional and friendly. They also took the time to make the insulation very professional looking and I was very “WOWED”. I would like to thank Crystal Heat & Air for having such professional staff on board.”
    Frederick W.
  • “Just a short note to let you know that we are extremely pleased with the installation of our new Mitsubishi mini-split (Mr. Slim) system. The Crystal Air installation crew was professional and friendly, and they took steps to keep their work areas as clean as possible. Especially singled out for praise is the lead tech, Nick. We just want to say that you’ve got a jewel of a worker there! Nick was very easy to talk with and answered all of our questions about the new system. A good person to have as an employee in this day and age! His attitude is outstanding! We also enjoyed talking with your salesman, Lance.He helped us pick out the proper AC system for our needs – and we love it! Thanks, Lance. In closing… We certainly would recommend Crystal Air and Water to anyone looking to upgrade or maintain their equipment. Thanks for a very positive experience!”
    Larry & Angie M.
  • “We wanted to send you a note full of thanks. Your staff was exemplary! We appreciated your kindness and quick response to our air conditioning problem. If we ever need help again we definitely know to call you first and will happily recommend you to others. Yours Truly”
    Mc Quearys
  • “I just wanted to inform of how great of an employee that you have working for you. Keith is the mostPOLITE customer service tech I have ever come across. He has been working on my unit for over half of the day, as hot at it is, and continues to knock on my door to keep me updated through the entire process. He is respectful and extremely hard working. He has been here several times and never seems to lose his great attitude. I hope this comment finds a way to home and to his manager because it is people like him who make a business so successful! Thank you again!”
    Brittany W.
  • “We know this last A/C installation has been a pain for you but wanted to let you know what sets your company apart from the others: the service and your employees! Starting with Janean, every employee we came in contact with has been the most professional and competent that we have ever encountered.They make having contractors inside your home a necessary but pleasant experience. Brandy expressed that the men who came to fix the noise problem did not “blow her off” as a crazy lady, but treated the problem with respect and fixed it. We appreciate doing business with you and look forward to a continuing relationship. Please use us as a reference as you see fit.”
    Ted and Brandy W.
  • “I just wanted to write to say how pleased I am with the new A/C unit that was installed at my home 2 days ago. The installation team (Mike and Nick) was extremely professional and a pleasure to have in my home. They took great pride in their work and deserve to be commended for the great job they did. Doing the job is one thing, but making sure the job is done right is what made them stand out. No corners were cut during the installation and I am very pleased with the result.   I would also like to thank Christin for her willingness to see the job through from the beginning of the sale, to the final cleanup. I look forward to recommending this company to my friends and family in the future.”
    Fred Harmon S.

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